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Return & Refund Policy

Last Updated: December 2025

Because Lit On Life candles are handmade in small batches, all sales are final. However, we want every experience to feel luxurious and satisfying.

Replacements

We will replace items that arrive:
• Damaged
• Defective
• Incorrect

Please contact us within 3 days of delivery with photos.

Non-Refundable Items

• Used candles
• Personalized/custom orders
• Final sale items
• Items returned without approval

Exchanges

Handled on a case-by-case basis depending on stock and availability.

Order Cancellations

Orders can be canceled within 12 hours if they have not begun processing.

For assistance, email support@litonlife.com.

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