top of page
Return & Refund Policy
Last Updated: December 2025
Because Lit On Life candles are handmade in small batches, all sales are final. However, we want every experience to feel luxurious and satisfying.
Replacements
We will replace items that arrive:
• Damaged
• Defective
• Incorrect
Please contact us within 3 days of delivery with photos.
Non-Refundable Items
• Used candles
• Personalized/custom orders
• Final sale items
• Items returned without approval
Exchanges
Handled on a case-by-case basis depending on stock and availability.
Order Cancellations
Orders can be canceled within 12 hours if they have not begun processing.
For assistance, email support@litonlife.com.
bottom of page