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Return & Refund Policy

Last Updated: December 2025

Because Lit On Life candles are handmade in small batches, all sales are final. However, we want every experience to feel luxurious and satisfying.

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Replacements

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We will replace items that arrive:
• Damaged
• Defective
• Incorrect

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Please contact us within 3 days of delivery with photos.

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Non-Refundable Items

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• Used candles
• Personalized/custom orders
• Final sale items
• Items returned without approval

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Exchanges

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Handled on a case-by-case basis depending on stock and availability.

Order Cancellations

Orders can be canceled within 12 hours if they have not begun processing.

For assistance, email support@litonlife.com.

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